Employers Frequently Asked Questions

Q1. Can I log in using my Facebook Login?
  • Answer #1: You can directly login with your Facebook account.
Q2. How do I view my Employers package?
  • Answer #2: You can see a breakdown of the cost of your package, upgrade, or
  • download packages.
  • Your package includes such options as posting new job ads, making ads,
  • browsing job seekers resumes, and so forth.
  • To do this follow the below steps:
    • 1. From:jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Credits
Q3. How do I create more than one account for my company?
  • Answer #3:
    • Answer: You can set up a sub account that will be linked to your main account.
    • You can limit the access of the sub account to just some selected pages.
    • For example, you can access the pages for posting jobs on our website via
    • sub account. (This will restrict additional account users from having
    • access to payment and the administrative section of your account).
    • When creating a sub account you will have to create a Username, Password,
    • Name, Email, and Contact number for the new Sub account user.
    • To do this follow the below steps:
      • 1. From:jobs.bestafrica.com
      • 2. Click Employers
      • 3. Click Sub Accounts
Q4. How do I change my Password?
  • Answer #4:To do this follow the below steps:
  • 1. From: jobs.bestafrica.com
  • 2. Click Employers
  • 3. Click Change Password
  • After changing your password you have to relogin.
Q5. How do I contact a Job Applicant?
  • Answer #5: You can view messages sent to you by a job applicant, or reply/send a message
  • through our website or your Employer login page.
  • To do this follow the below steps:
  • 1. From: jobs.bestafrica.com
  • 2. Click Employers
  • 3. Click Messages
Q6: How do I View or Edit a Company’s Profile?
  • Answer #6: To View or Edit your business profile, follow the below steps:
  • 1. From jobs.bestafrica.com
  • 2. Click Employers
  • 3. Click Profile
  • 4. Click Click View Or Edit
Q7: How do I assign contact personnel to a job advertisement?
  • Answer #7: You can manage a group of people within your company responsible for
  • handling job applications. You can add multiple contact personnel and assign a different
  • contact person to each job advertisement. You can decide whether a jobseeker can apply
  • through our website or directly contact an assigned member of your company.
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Profile
    • 4. Click Contact Persons
  • Q8: How do I load my company logo?
    • Answer #8:A company Logo added to your Job advertisement helps a jobseeker
    • easily identify your company. A logo also aids in better representing your corporate image.
      • To load your company logo, follow the below steps:
      • 1. From jobs.bestafrica.com
      • 2. Click Employers
      • 3. Click Profile
      • 4. Click Logo
    Q9: How do I load my Job Advertisement?
    • Answer #9: The posting of a new job advertisement is divided in two main steps:
      • The first one is to choose the available job package you would like to use in order to
      • post your advertisement.
      • The second step is to enter the job advertisement details
      • To load your company advertisement, follow the below steps:
      • 1. From jobs.bestafrica.com
      • 2. Click Employers
      • 3. Click Jobs Ad
      • 4. Click New Job
    Q10: How do I Purchase Credits and Service Pricing?
    • Answer #10:To Purchase Credit this follow the below steps:
    • 1. From: jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Credits
    • 4. Click Purchase Credit
      • You will be redirected to the next steps, allowing you to enter the amount of credits and also
      • select your preferred payment options.
      • At the bottom of this page you can also see the price list in credits for the different services
      • on our website.
    Q11: How do I View Purchased Credit History and Invoices?
    • Answer #11: To view Purchased credit history and Invoices follow the below steps:
      • 1. From jobs.bestafrica.com
      • 2. Click Employers
      • 3. Click
      • 4. Click Credit Purchase History and Invoices
    Q12: How to set permission for Sub Accounts?
    • Answer #12:You will see a list of all the pages in your admin space and a check box for every
    • page – to grant permission for a selected page. You have to check the box for it, and when
    • the list is complete click on the save button at the bottom of the page.
    • To set permission for Sub Accounts follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Manage Sub Accounts
    • 5. Click Sub Account Permission
    Q13: How do I review the jobs my company had advertised?
    • Answer #13:You can review the list of your current advertisement, modify them, or
    • view the list of Jobseekers applying for the jobs advertised.
  • To review jobs your company had advertised, follow the below steps:
    • 1. From: jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ad
    • 4. Click My Jobs
  • Q14: How Do I sign up as an Employer?
    • Answer #14:In order to be able to post a new job advertisement you should have at
    • least one package with at least one advertisement remaining in it. You can choose from our
    • list of a package that suits your needs in terms of advertisement that includes, validating of
    • the jobs advertisements and its prices.
  • To sign-up as an employer, follow the below steps:
    • 1. From: jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ad
    • 4. Click Packages
    • After a package is selected and you have clicked on the buy button, the available payment
    • options for your job package will show up. The selected job package will immediately
    • appear in the list of your employer package, but your status will be labelled as “pending
    • validation” until a payment is done and approved by bestafrica.com. Once the package is
    • paid, your status will change to “Validated” and you will be able to use it in order to post a
    • new Job Ad.
  • Q15: How long can I advertise my Job?
    • Answer #15: After a validity of a Job Ad expires, the job will no longer be visible on
    • our website and it will appear on the expired ads page.
    • A Jobs ad will not automatically be deleted whenever it expires. The ad will simply
    • deactivate with the possibility for you to reactivate it at any time from the “Expired Ads”
    • page. When renewing an ad, you’re in charge in the same way as posting a new ad. The
    • total number of ads in your selected package is then decreased by one and so forth.
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ad
    • 4. Click Expired Ads
  • Q16: How do I load a Video Presentation?
    • Answer #16: You can upload a video presentation of your company. The presentation
    • will appear on the front side of bestafrica.com, preferably on the pages showing sub-listings.
    • To do this follow the below steps:
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ads
    • 4. Click New Job Ad
  • Q17: How do I advertise my company Banner?
    • Answer #17: You can upload a new banner and make it link either to your Jobs Advert
    • posted on our website or to an external link. There is a charge for using this service and can
    • be
    • purchased through the “packages” section.
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ad
    • 4. Click Banner
  • Q18: How do I advertise my company Banner?
    • Answer #18: You can upload a new banner and make it link either to your Jobs Advert
    • posted on our website or to an external link. There is a charge for using this service and can
    • be
    • purchased through the “packages” section.
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click Jobs Ad
    • 4. Click Banner
  • Q19: How do I view a Jobseeker’s application?
    • Answer #19: You can view job applications for selected job adverts. Then decide
    • which applicant to approve or decline.
  • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Jobs Applications
  • Q20: How do I approve an application?
    • Answer #20: To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Approved
    Q21: How do I decline an application?
    • Answer #21: To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Decline
    Q22: How do I browse the Jobseekers database?
    • Answer #22: You can browse our database with the jobseeker’s resumes.
    • Every time you open a page, having detailed information on a jobseeker like there their
    • resume and job preference will incur a charge of credits (the price for seeing will be
    • available in your chosen package).
    • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Browse
    Q23: How do I search the Jobseekers Database?
    • Answer #23: You can search jobseekers resumes with multiple options such as spoken
    • languages, work history, and education history.
    • To do this follow the below steps:
    • 1. From jobs.bestafrica.com
    • 2. Click Employers
    • 3. Click
    • 4. Click Search
    • Every time you load a final result you will be charged a number of credits for reviewing a
    • resume (you can see breakdown of credit in your package).
  • If this does not answer your question please contact us.


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